SaaSMetricsHQ

Shopify app analytics reports

Choose the question. Open the report that answers it.

Every report below explains what the metric means, the signals to watch, and the decisions it can support. Start with the operating question your team is trying to answer.

Example report view
SAASMETRICSHQ REPORT Customer Retention
Last 30 days
Current 81.6% +3.2% vs prior period
1 month ago79.1%
3 months ago76.8%

Revenue reports

Revenue decisions, with the right context.

How much revenue did the app actually bill and retain?

Revenue

Review billed customer revenue across a chosen period with gross and net trends that stay separate from run-rate metrics.

Gross revenueNet revenuePeriod change
How to use this report

What annual revenue base does the current subscription mix support?

Annual Recurring Revenue (ARR)

Translate recurring revenue into an annual view for planning, valuation conversations, and long-range targets.

Current ARRAnnualized trendHistorical snapshots
How to use this report

How much growth is coming from customer usage?

Usage Charges

Isolate variable usage revenue so you can see its contribution without confusing it with subscription run rate.

Usage revenuePeriod changeDaily trend
How to use this report

Retention reports

Retention decisions, with the right context.

Are more customers deciding to remove the app?

User Churn

Measure the share of active users who uninstall during a rolling 30-day window.

30-day churn rateUninstall trendHistorical snapshots
How to use this report

Are paying customers cancelling faster than we replace them?

Subscription Churn

Focus on customers who stop paying, even when they keep the app installed.

30-day paid churnCancellation trendHistorical snapshots
How to use this report

Growth reports

Growth decisions, with the right context.

Is recurring revenue momentum accelerating or slowing?

MRR Growth Rate

Measure the pace of recurring revenue change so a larger revenue base does not hide weakening momentum.

Current growth rateZero-line trendPeriod comparison
How to use this report

Customers reports

Customers decisions, with the right context.

One connected view

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