SaaSMetricsHQ

Customers report

Active Subscriptions

Track the size of the paying customer base independently from pricing and revenue changes.

Illustrative sample data
SAASMETRICSHQ REPORT Active Subscriptions
Last 30 days
Current 1,248 +6.7% vs prior period
1 month ago1,170
3 months ago1,092
Subscriber mixTrend

The operating question

Is the paid customer base expanding?

Decisions this report supports

  1. Separate subscriber growth from price-driven MRR growth.
  2. Measure paid conversion and cancellation outcomes.
  3. Plan support and infrastructure around the active customer base.

What to watch

Read the movement with context.

01 Active subscribers
02 30-day change
03 Subscriber trend
04 Plan mix

A practical review rhythm

From signal to next action.

1Scan

Start with the headline and period change.

2Compare

Use snapshots or cohorts to determine whether the change is persistent.

3Explain

Check the supporting breakdown and related customer behavior.

4Act

Record the decision and review the same signal in the next cycle.

See it with your app data

Turn this report into your next operating review.

Start free