SaaSMetricsHQ
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Shopify app analytics features

Reports that lead to a decision, not another spreadsheet.

SaaSMetricsHQ turns Shopify Partner data into a connected operating view of revenue quality, retention, conversion, and customer activity.

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Revenue intelligence

Know what is growing, not just what was billed.

Track MRR, ARR, revenue, ARPU, LTV, usage charges, and active subscriptions with historical context and transparent definitions.

Decisions this supports

  • See whether growth comes from more customers, higher value, or variable usage.
  • Compare current performance with meaningful historical snapshots.
  • Reconcile headline MRR against plan-level contribution.
Explore revenue reports
Illustrative sample data
SAASMETRICSHQ REPORT Monthly Recurring Revenue
Last 30 days
Current $48,920 +8.4% vs prior period
1 month ago$45.1k
3 months ago$42.8k
MRR by planTrend

Retention clarity

Find the moment customer value begins to leak.

Use customer cohorts, revenue cohorts, user churn, and subscription churn to separate product abandonment from paid cancellation.

Decisions this supports

  • Identify the cohort month with the steepest drop-off.
  • Compare retention before and after onboarding or pricing changes.
  • Prioritize customer-success work using observed lifecycle behavior.
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Illustrative sample data
SAASMETRICSHQ REPORT Customer Retention
Last 30 days
Current 81.6% +3.2% vs prior period
1 month ago79.1%
3 months ago76.8%

Growth quality

Connect installs to durable paid growth.

Compare installs with uninstalls and follow mature cohorts through trial and paid conversion milestones.

Decisions this supports

  • Judge acquisition on downstream paid conversion, not install volume alone.
  • Locate the funnel stage that needs product or messaging work.
  • See when uninstalls are erasing acquisition gains.
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Illustrative sample data
SAASMETRICSHQ REPORT Install-to-Paid Conversion
Last 30 days
Current 14.8% +2.1% vs prior period
1 month ago12.7%
3 months ago11.9%
Conversion funnelTrend

Customer context

Move from a chart to the customers behind it.

Review active subscribers, plan mix, customer activity, and account timelines without leaving the reporting workspace.

Decisions this supports

  • Find the customer segment behind a revenue or churn change.
  • Understand recent installs, cancellations, and plan movements.
  • Give product and support teams the same operational context.
Explore customer reports
Illustrative sample data
SAASMETRICSHQ REPORT Active Subscriptions
Last 30 days
Current 1,248 +6.7% vs prior period
1 month ago1,170
3 months ago1,092
Subscriber mixTrend

Built for operational confidence

Know when the number is ready to trust.

Data availability

Reports distinguish complete, partial, unavailable, backfilling, and error states.

Metric definitions

Formulas and assumptions stay visible so teams interpret the same number consistently.

App-level context

Switch products and date ranges while keeping the reporting question in view.